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Program Lead


General Summary


The Program Lead is responsible for training, coaching, and developing the faculty of assigned programs as well as for the development and delivery of CSI-approved curriculum. The Program Lead works with academic deans and faculty to ensure student academic successes and retention.



Essential Job Duties & Responsibilities


Assist Academic Deans and Program Managers in oversight of faculty/student for approximately 150+ students in assigned programs.
Maintains one teaching class assignment with flexible scheduling (including nights and weekends) as needed to accommodate students.
Train, mentor, and monitor faculty
Conduct faculty meetings for assigned programs
Answer student inquiries and mentor students for success within the designated program
Interview teacher candidates
Coordinate events and build community resources
Advise students on Satisfactory Academic Progress (SAP)
Conduct in-class observations
Organize field trips
Actively contribute to program improvement and curriculum development
Participate in orientation for new students
Promote best practices among faculty
Ensure that assignment submission, test taking, and grading are completed correctly and on time
Other duties and special projects as assigned
Staying up-to-date on current trends within the industry through professional development, research, and conferences.
Other duties and projects as assigned


Required Knowledge, Skills, and Abilities


Commitment to academic excellence
Effective oral and written communication skills
Strong sense of customer service
Knowledge of pedagogical methods
Knowledge of Learning Management Systems (LMS)
Team building skills & leadership aptitude
Ability to maintain confidentiality of information
Ability to use the following equipment and software packages with proficiency: Microsoft Office Suite and ability to use online learning tools


Education and Experience


The position requires a Bachelor’s degree, preferably a Master’s, in the applicable field and at least two years of industry relevant work experience, as well as experience teaching to international students.


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